Find answers to common questions about verification, security, features, and more.
We use Stripe Identity, the same verification technology trusted by financial institutions. You'll need to provide a government-issued ID (driver's license, passport, etc.) and take a photo. Stripe's technology matches your photo to your ID and verifies the document's authenticity. We never see or store your actual ID—Stripe handles everything securely and only shares verification status with us.
Yes, verification is required to access TeaOnMyBoo. This ensures that every member is a real person with a verified identity, creating a serious, authentic community.
Most verifications are completed within minutes. In some cases, it may take up to 24 hours. You'll receive real-time status updates throughout the process.
If verification fails, you'll receive detailed feedback about why. Common reasons include poor photo quality, mismatched information, or unreadable documents. You can try again with better photos or contact support for assistance.
Yes. Stripe Identity handles all ID verification, and we never see or store your government ID. Stripe uses the same security standards as banks and only shares verification status with us. Your ID data is never stored on our servers.
We protect your data with strong encryption and privacy measures. Your personal information is secure, and we never sell your data to third parties.
Names are automatically protected (First L. from City, State format), your data is encrypted, and we never share your personal information. You control what you share and can delete your account anytime.
We never sell your personal data. We only share data with third-party services that are essential to our platform (like Stripe for verification and Azure for moderation), and all such services are bound by strict privacy agreements. See our Privacy Policy for full details.
We use strong security practices including encryption, secure infrastructure, and regular security monitoring to keep your data safe.
Yes. You can request account deletion at any time through the app settings. We'll delete all your personal data in accordance with GDPR and CCPA requirements. Some anonymized data may be retained for legal compliance purposes, as detailed in our Privacy Policy.
We use Azure AI Content Safety to analyze every post, comment, and image in real-time. Content is checked for hate speech, violence, sexual content, self-harm, and other violations. Content that violates our guidelines is automatically blocked before publication.
If your post is rejected, you'll receive a notification explaining why. Common reasons include inappropriate language, harmful content, or guideline violations. You can revise and resubmit your post.
Yes. If you believe your content was incorrectly moderated, you can contact support to appeal the decision. Our team reviews all appeals manually.
We moderate content before it's published, preventing harmful content from reaching the community. We use advanced moderation technology to keep the community safe and respectful.
To protect your privacy, names are automatically formatted to "First L. from City, State" (e.g., "John S. from New York, NY"). This prevents full names from being displayed while still allowing meaningful connections.
Community members can vote on posts as red flags (concerning) or green flags (positive). This helps others make informed decisions. Each user can only vote once per post, and votes are tracked to prevent abuse.
Yes, verified members can comment on posts. All comments are moderated through the same system as posts to ensure a respectful community.
Yes. You can block any user through their profile or from their posts. Blocked users cannot see your content or interact with you.
You can report posts, comments, or users through the app. All reports are reviewed by our moderation team, and we take appropriate action including warnings, suspensions, or permanent bans.
Anyone 18 or older who completes identity verification can join. We welcome people of all backgrounds, orientations, and experiences. The community is open to everyone, but controlled appropriately to maintain safety and respect.
We're not a dating app—we're a community where verified members share real stories, dating advice, and experiences. Every member is verified, so you know stories are from real people. We focus on community storytelling and helping people know before they go.
No. TeaOnMyBoo is a community platform where verified members share stories, offer dating advice, and help each other. It's about sharing experiences and information, not matching with dates.
Violations are handled on a case-by-case basis. Minor violations may result in warnings, while serious violations can lead to immediate suspension or permanent ban. We maintain strict standards to ensure a safe, respectful community.
TeaOnMyBoo requires a subscription to access. Pricing is available in the app. We offer monthly and annual subscription options.
Identity verification through Stripe Identity costs us money for each verification. The subscription fee helps cover these costs along with the infrastructure for security, moderation, and privacy features.
Yes. You can cancel your subscription at any time through the app settings or through Apple's subscription management. Your access will continue until the end of your current billing period.
Refund requests are handled on a case-by-case basis. Please contact support with your request. Subscription cancellations take effect at the end of the current billing period.